Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.
This article describes how a student or employee can locate their CWID.
KB from the email sent o 2/24/2020 about changes on PW expiration and length.
Summary of Self-Service Password Reset
Get help with your Apple ID account
This article describes how an eBill authorized user can use the Office of the Treasurer's self service tools to reset their account password.
Help with resetting the password for a blog.
How to set up your call center phone so that you are not prompted for a password on login.
Learn what to do when a faculty can't login to handshake.
This article provides information on resolving conflicting Google Apps account issues.
Contact IT when your account is expired.
This article describes what to do if a new student has not received permanent MyCharleston credentials yet.
This article describes steps for accessing your iPhone when the passcode is not working.
The Self-Service Password reset allow you to reset, unlock, and change your College of Charleston password on your own.
App passwords may be required for some applications to work after multi-factor is enabled.
This article describes how to look up your username.
Requirements for logging into SecureShare using a shared email address
The Parking Portal uses the same credentials as your MyCharleston login/username.
Two-factor verification can help to stop malicious hackers from pretending to be you, because even if they have your password, odds are that they don't have your device, too.
There are some common two-factor verification problems that seem to happen more frequently than any of us would like. We've put together this article hoping to address the most common problems and some possible fixes.
Learn what to do is the exchange account on a mobile device keeps asking for a password, or display as an incorrect password.
The error "System Error Can't Service request to /cp/home/login" can indicate an issue with MyCharleston that needs to be resolved by the administrator.
This article describes the Office of Alumni Relations' MyCofC alumni portal.
If Pulse Secure is blank and will not allow you to add a new connection, this article will help you fix it.
This article describes how to control what information a student shares via the Directory.
An Authorized User account will become locked after too many unsuccessful attempts to login. Wait 30 minutes for the account to become unlocked.
How do I log in to ViaTRM?
Discover the benefits of registering for self-service password reset.
There are several methods employees and students can use to reset their own passwords. This article lists those options.
How to use the Self-Service portal, submit a ticket, or contact the IT Service Desk.