Non-IT Services and General Issues

Information regarding non-IT services offered by other CofC departments, Cougar Card, Dining Dollars and a lot more!

Categories (2)


Transcripts, class registration and financial questions.

Faculty and Staff

General information for faculty and staff.

Articles (37)

Accessing Another Person's Files

Articles details limitations on accessing other people's files.

Apply a Waiver for the Housing/Dining Deposit and Application

How do I get a waiver applied for my Housing/Dining deposit and application?

Attendance Verification Instructions

Step-by-step instructions on how faculty will do attendance verification


This article describes how to get help with the website to submit bids.

Can't access my Graduate Student Application

A prospective grad student can't login to see their application.

Can't Read QR Code on Commencement Tickets

This article describes the settings required for the QR Code to be visible on the commencement tickets.

CofC Virtual Orientation Programs Master List

Master list of all orientation events 2020

College Reads / Convocation Essay Reading Companion

Where to find supplemental information for the College Reads convocation assignment

Course Registration: "Your changes have already been submitted."

A message that, "Your changes have already been submitted," indicates you have already registered for the course.

Discrimination and Harassment Prevention Training Staff Quiz

This article provides basic information on the Discrimination and Harassment Prevention Training Staff quiz, and includes information on where to find it at inside of MyCharleston.

eBill - missing "Select" button

An extremely outdated browser can cause issues with eBill, such as not being able to see all the buttons.

Financial Aid

The Office of Financial Assistance and Veterans Affairs administers scholarships, grants, loans, work study, and Veterans benefits.

Find Required Health and Immunization Form

Where can I find information on the Student Health forms that are required?

Holiday Schedule and Calendars

Campus closures, both planned and unplanned, can be found by using calendars and links provided by several offices, includingHuman Resources, The Office of the Registrar, Emergency Management and the IT Service Desk. This articles lists out of those resources for ease of access.

How do I apply to the College of Charleston (Undergraduate)

How to get started with the undergraduate application for the College of Charleston.

How to decline or withdraw admission into the College of Charleston

Information regarding withdrawing or declining the offer of admission into CofC

How to Enter a Maintenance Work Order (Students)

This article leads to the housing PDF document that shows how to put in a maintenance request for the dorm.

How to schedule a campus visit

Information regarding scheduling a visit to the College of Charleston campus

Library Circulation Desk Device Loans

This article details additional loaner device services offered through the Addlestone Library's Circulation Desk.

Locate Training Courses

To help locate Cougar Education Training Courses

Look up a Phone Number

There are several ways to look up a phone number for someone at College of Charleston.

Orientation Registration

Where do I go in MyCharleston to register for Orientation?

Parent Resources

Learn about parent resources.

Preferred First Name and Professional Last Name Update

It is possible to record your preferred name or professional last name, rather than your legal name, in college systems. This article describes how to request that update.

Printer Set-Up Guide for Dorms

View Apogee's printer set up guide to learn how to connect your printer to the MyResNet network in a dorm.

Request for help from Information Technology

If assistance is needed from Information Technology for an issue or to request a service is quick and easy with the client portal of TeamDynamix. TeamDynamix is a web based application available on multiple platforms including your phone and mobile device.

Student Advisor

Find out who your adviser is in MyCharleston.

Student Financial Responsibility Form

This article describes the best point of contact for information regarding the Student Financial Responsibility form.

Student Health Portal Error 238245

If your filename contains invalid special characters, you will receive error 238245 when trying to upload it to the Student Health Portal.

Summer/Maymester Course Offerings & Housing Assistance

Where do I find information on summer housing options or Summer/Maymester course offerings & registration?

Touchnet U.Commerce Central Link

Link for Touchnet U.Commerce Central

Transfer Credits Information

This article provides information on transfer credits and who to best contact to get information on transferable credits.

Transfer Money to Cougar Cash

Add funds to Cougar Cash using My Account > eBill > eDeposit > Select Term > add Cougar Cash > enter amount $

Update Emergency Contact in Housing Application

How do students enter their emergency contact information for the Housing application?

W-2 Tax Form

Print W-2 from MyCharleston.

Working Remotely - Best Practices

Best practices for working from home.

Can't Find What You're Looking For?

How to use the Self-Service portal.