Information on Everbridge install, alerts, best practices and known issues.
Instructions on installing the Everbridge app on mobile phones.
Add your emergency contact information to receive Cougar Alerts.
Why didn't I get a Cougar Alert call on my CofC Office phone that is set up in MyCharleston?
Receive Cougar Alerts via text.
This article describes how to receive notifications.
This article describes how to opt-out of Everbridge notifications for visitors.
How to change contact information in your Everbridge app.
How to report that you are in quarantine or have tested positive for COVID-19
How to get a user back on Everbridge if they have opted out of notifications.
How to opt out of Cougar Alert notifications
How to avoid confusion if you get an Everbridge SMS from another institution.