Introduction to MyPortal -- what it is and where to get more information
Includes the website, download name, and credentials to sign into MyPortal
Follow these steps if you are unable to submit the registration requirements (such as Financial Responsibility, address verification, etc.) to register for classes in MyPortal.
Instructions for supervisors to approve submitted timesheets and leave reports via MyPortal
A list of available tiles in MyPortal
It is a known issue for the OAKS tile to be blank before integrating it with MyPortal. Here's how to integrate OAKS with MyPortal.
Things to check when you are having trouble installing MyPortal on your mobile device
Describes how to customize the view in the mobile app by moving, adding, or removing tiles
This article explains how faculty may access DegreeWorks in MyPortal when presented with the error "You do not have permission to view this page."
Instructions for how to enter a leave report via MyPortal (SSB 9)
How to use MyPortal to enter your timesheet.
Instructions on how to switch profiles in MyPortal between Student, Faculty, Staff, Alumni
This article describes the process for a student to look up their assigned courses and information (instructor, class time, class location, CRN) pertaining to those courses.
Reasons why you may not see a tile
This article explains what to do to resolve issues with employees being unable to open the Employee Dashboard.
Outlines required criteria for an application to become a tile in MyPortal
This article provides some troubleshooting steps to test if you are seeing an internal error message when attempting to register for classes.
This article explains how to address the "User not authenticated" error when accessing Banner resources (SSB, Banner Admin Pages, etc.) in MyPortal.
Clear the internal server error received when registering for classes in MyPortal
This article is for how to troubleshoot the "Invalid Username/Password; Logon Denied" Error in MyPortal if the username and password is correct.
How to submit feedback within MyPortal using the MyPortal Feedback Tile.
Brief article outlining the limitations of the MyPortal tile customization / personalization feature on the mobile app, as well as a way to work around these limitations via the web version of MyPortal