Issue:
I can't log into Cmail. It automatically signs me into my personal account.
When I try to access my CofC Google Apps account, it signs me into a different account.
Environment:
Google Account (Cmail, Gmail, Google Apps)
Cause:
When you sign into your Google account, you stay signed in until you sign out.
Resolution:
Sign out of the personal account so you can sign into the school account:
- Click the profile icon in the upper right corner
- Choose Sign Out
- Back on the log in page, click "Use another account"
- Enter your school email address and password to sign in
Click here for more information on staying signed in or signed out of your Google account.
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