I can't delete a video within the Kaltura OAKS My Media Dashboard

Issue:

There is no way to delete a video from the My Media Dashboard when you access Kaltura via OAKS. The Trashcan is Missing from Kaltura OAKS Integration!

Environment:

OAKS

Kaltura: My Media

Resolution:

For some reason, the delete option isn’t showing up in the OAKS integrated version. The little trashcan icon that allows for deleting media SHOULD BE to the right of the pencil icon on the right that allows for editing. 

The work around is to go through the Kaltura site directly.

  1. Go to https://cofc.mediaspace.kaltura.com/
  2. Sign in to Kaltura with your cofc credentials
  3. Choose My Media from the top menu tabs
  4. To the right of the video you will see a pencil icon and a trashcan icon
  5. Choose the Trashcan
  6. It will ask you if you are sure you want to delete, Choose Delete
  7. The video should disappear from your library.

Do you still need help?  Create a support ticket and someone will contact you -- OAKS-Help

Details

Article ID: 106047
Created
Thu 4/23/20 6:03 PM
Modified
Tue 10/5/21 8:27 AM