Issue:
You may receive an email that looks like it came from a CofC person, but it did not!
Environment:
email
Cause:
Phishing attempts
Resolution:
During times of stress and distractions, the bad Internet actors increase their activities. We’ve been seeing an increased level of phishing attempts.
How can you tell if it is a Phishing attempt?
- A phishing email will look like it’s coming from a valid source, but will have additional characters and will be coming from gmail, yahoo, or other.
- It will usually have a link to a fraudulent website (that also will also look valid) or the email message will ask you to respond with personal information.
For example:
Mark Staples staplesma@cofc.edu@gmail.com
NOTE: the name is valid and a portion of the email address is valid, but looking further, it’s coming from a gmail account.
- If you receive an email message that “APPEARS” to come from an CofC email account, but has the yellow caution band, then proceed with caution. Look more closely at the sender’s email address, it is likely a fake.
Fortunately, we have enabled multifactor authentication, which has mitigated the risks. If you have inadvertently disclosed your password, the second factor protects you. Just to be safe, however, go ahead and change your password. If you have inadvertently shared other information, please notify us immediately.
Do you still need help? Create a support ticket and a Service Desk Technician will contact you.