Downloading and Installing Adobe Connect

Issue:

How do I download and install Adobe Connect to join a meeting?

Audience:

Faculty and STaff

Environment:

MacOS, Windows 10 (PC)

Resolution:

Client should have received an emailed invitation to join an Adobe Connect meeting.  This email can be used to access the both app download page and the meeting itself.

  1. When joining the meeting, you will be prompted at a certain point to download and install Adobe Connect, but for simpicity, you can download the software from the link in the email before joining the meeting.

  1. Click the link to download the software.  On the page that opens, click Downloads and then Adobe Connect.  

  1. Double-click the downloaded program in order to install it.

  2. Once the software is installed, click the link to join the meeting

  3. On the page that opens, you can choose to log in as a Registered User (if you have an account) or as a Guest.  Choose Guest and enter your name as it will appear in the meeting.

  4. At the next prompt, if you have already downloaded and installed Adobe Connect, choose to open Adobe Connect.

  5. You will be prompted to grant permissions to Adobe Connect to access your microphone and camera.  Click Yes on both of these prompts if you would like audio and video capability during the meeting.

 

Do you still need help?  Create a support ticket and a Service Desk Technician will contact you. 

 

Details

Article ID: 108538
Created
Wed 5/27/20 1:52 PM
Modified
Sun 6/12/22 3:52 PM