Cracked or Chipped iPad Screen

Issue

Does IT repair iPad screens?  Will IT pay for iPad screen repairs?

My screen is cracked. What should I do? Can it be fixed?

Environment

College of Charleston

Resolution

iPad screen repairs are beyond the scope of CofC IT support staff duties. These types of repairs cannot be handled in house. 

Employees or their departments may contact Apple directly to arrange repairs.  Repair costs are the responsibility of the owner, in the case of personal devices, or by the owning department, in the case of College-owned devices.  IT recommends weighing the cost-effectiveness of repair versus replacement on a case-by-case basis.

 

Do you still need help?  Create a support ticket and a Service Desk technician will contact you. 

 

 

Details

Article ID: 111269
Created
Thu 7/2/20 5:45 PM
Modified
Mon 1/24/22 12:47 PM