Issue:
My iPhone is stuck at "Checking for Updates" in Settings > General > Software Updates.
Environment:
iPhone (iOS)
Resolution:
This issue can be resolved by resetting your Network Settings. (This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.)
1. Tap Settings > General > Reset > Reset Network Settings.
Do you still need help? Create a support ticket and a Service Desk technician will contact you.