OAKS Grades Integration Submission Errors

Issue:

I received an error message when submitting my grades in OAKS to Banner.

What do the error messages mean in OAKS Grades submission?

Environment:

OAKS > Grades

Resolution:

Possible Error Messages and their Meaning

Sorry, you cannot export grades because your user account is not recognized by the SIS.

Indicates you are not an official instructor on Banner. 

Pop up:  cofc.brightspace.com says Error: unable to complete your request. This occurs as soon as you hit the Submit Grades to Banner button.  It is received if you do not have the Grade Scheme Symbol checked on BOTH the Personal Display Settings and Org Unit Display Options in your Grade book Settings.

defaultgradesNotUpdatableByWeb 

 

Received when Banner grading is not open for either Midterm and Final. 

May also be received if you do not select the proper grade (Midterm or Final) from the dropdown menu when submitting grades.  Example: selecting Final Grades from the dropdown when only Midterm Grades is open on Banner.

The final grade 100 is not valid. 

Received when you submit a number grade instead of the required capital letter grade (numbers are not allowed.) 

The final grade b is not valid. 

Received when you submit a lowercase letter grade instead of the required capital letter grade (lowercase are not allowed.) 

The final grade IP is not valid. 

The final grade B is not valid. 

The final grade B- is not valid. 

Received when you submit a grade type this is not allowed by Banner for that particular user.  This applies to students auditing, taking P/NP, Graduate students, students repeating a class, etc.

 

OR

 

Received because the class is non-gradeable, such as a lab. 

Excluded - No grade exists for the user.

Indicates that you do not have a grade in the Final Grade column in OAKS.

 

OR

 

You did not check the box in front of the students’ names before clicking Export.

Error student is not gradable on the the SIS 

 

Received when the student is not officially enrolled in Banner any longer. 

Cannot update final grade, grade is rolled to history 

 

Received when trying to submit a grade after the Registrar’s Office has officially rolled the grades to history (occurs after grades are due for Spring and Fall and nightly during Summer grading) 

 

 

Do you still need help?  Create a support ticket and a Service Desk technician will contact you. 

 

 

Details

Article ID: 127594
Created
Tue 2/9/21 12:04 PM
Modified
Tue 3/2/21 4:39 PM