How to Report Phishing Messages from Outlook

Issue:

I have received a SPAM or phishing message- how do I report?

 

Audience:

College of Charleston employees

 

Environment:

Outlook (Desktop)

Outlook (Web)

 

Resolution:

More Information on How to Spot Phishing

If you receive a phishing message, you can report it as phishing to Microsoft through Outlook. It is important to report the message to Microsoft to ensure that the filters Microsoft uses with our emails can improve. It will help the system to more successfully spot similar messages in the future and prevent them from even arriving to your mailbox. Instructions on how to report phishing will depend on how you access your email:

Desktop (Windows):

  1. Select the email
  2. On the navigation ribbon at the top of the Outlook window, select Home > Report Message (it should have the word protection below it) > Select Phishing from the drop-down menu
  3. Then confirm the action by clicking on the "Report" button

Desktop (macOS):

  1. Select the email
  2. On the navigation ribbon at the top of the Outlook window, select Home > Report Message (it should have the word protection below it) > Select Phishing from the drop-down menu
  3. Then confirm the action by clicking on the "Report" button

Web (Windows and macOS):

  1. Select the email
  2. Click on the Junk button > then click on Phishing
  3. If prompted, select "Report"

 

Please report any spear phishing attempts to your IT department. Spear phishing is a specific type of phishing message where the phisher is impersonating or targeting a specific individual or group in the organization. See the article What is spear phishing for more details.

 

Do you still need help? Create a support ticket and someone will contact you.

Details

Article ID: 133476
Created
Mon 6/21/21 9:25 AM
Modified
Fri 4/1/22 9:10 AM

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