Add a Shared Email Account on your iPhone or iPad

How do I:

How do I add a shared email account on my iPhone or iPad?



CofC Faculty and Staff



Easily switch from your personal email account to a shared email account on your mobile iOS device.



Note: Multi-factor authentication is enabled on all email accounts now. Legacy email protocols (like IMAP and POP) are no longer permitted with CofC email accounts.


  1. Install the Outlook app and set up your individual CofC email account on your device using instructions from Set Up an Outlook Email Account
  2. Open the Outlook app on your iOS device
  3. Swipe from left to right to view additional menu options
  4. Select the Settings icon
  5. Choose Add Mail Account
  6. Choose Add Shared Mailbox
  7. Enter the email address of the shared mailbox and then tap Add Shared Mailbox
  8. The shared account will be added. You can switch accounts by swiping left to right to view more menu options, and then choose the account icon you wish to view. The account you are currently viewing will be displayed at the top of the screen.


Do you still need help?  Create a support ticket and a Service Desk technician will contact you. 





Article ID: 137229
Wed 8/25/21 1:39 PM
Wed 8/25/21 1:57 PM

Related Articles (2)

How can I access my email?
This article describes how to set up your email account on a campus computer or on your smart phone.