Submit Feedback Within MyPortal

How do I:

How do I submit feedback through MyPortal?

I am unhappy with a feature in MyPortal, how do I let the developers know?

How do I submit recommendations for MyPortal?


Staff, Students, and Faculty


How Do I Submit Feedback?

  1. Log in to as a College of Charleston Member

    a. All profiles should have the MyPortal Feedback Tile
  2. Click on the MyPortal Feedback Tile

  3. If you are unable to find the tile, please try to Search and Customize Your Tiles

MyPortal is not complete- it is under continuous development both on the vendor side and on the College's side. The vendor, Ex Libris Group, releases new versions of the app each month according to an official release schedule, and internal feedback is reviewed by a multi-departmental governance group to continue building on and improving MyPortal.

Do you still need help?  Create a ticket online and a Service Desk technician will contact you. 

MyPortal Technical Assistance

MyPortal Tile Request




Article ID: 145167
Wed 7/20/22 11:58 AM
Thu 7/21/22 10:09 AM

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