How do I access the learning modules for Student Success Insights (SSI)?

Tags SSI


Is there any training available for SSI?

I was not able to make the live workshop. How do I get training for SSI?



Faculty, Adjuncts, and Advisors



Cougar Ed / Absorb



Are you adjunct faculty, faculty, advisor, or advising staff?



Live Workshops:

No need to sign up – just following the link.


Training Resources in CougarEd

If you are unable to make one of the live workshops, there is a recording of the 1 hour training session along with a number of short videos available in CougarEd. Google Chrome is recommended when accessing the training modules in Cougar Ed.

If you are already logged into your College of Charleston Office 365 account (, clicking on the links below will give you access to the specific training course.


Do you still need help?  Create a support ticket and a Service Desk technician will contact you. 




Article ID: 147346
Fri 10/21/22 11:42 AM
Fri 10/21/22 11:44 AM

Related Articles (3)

This document describes how to access Student Success Insights.
This article describes the steps that an advisor, faculty or staff, can take using the SSI advisor console to save an Advanced Find in order to use that query again.
This article describes the steps required to submit an alert in SSI about a student in one of the classes a faculty member is teaching.