Add Dining Dollars or Cougar Cash

Issue:

How do I add money to my Cougar Card?

Environment:

Student, Authorized User, or Employee

Resolution:

Method 1:

1. Log on to eBill
   • Parents: log into eBill using the Authorized User Login Portal.
   • Employees and Students: log into eBill from the My Accounts tab in MyCharleston
2. Click on the “Deposits” tab
   • If you do not see Deposits, zoom out
3. Choose the current term from the drop down and click Select
4. Choose a deposit type from the drop down (ex. “Add Dining Dollars”,  "Cougar Cash,"  "Housing Application Fee," etc.) and click Select
5. Enter the amount you would like to add in Payment amount $, and click Continue.
6. On the next screen, choose the Method from the drop down, and click Continue.
7. Continue through the screens, entering the details for your payment (steps vary, depending on method selected).
8. Confirm and Submit Payment.
9. Funds will be available 2hrs.
10. Print off your payment confirmation

Method 2:

The student or employee can visit the Cougar Card office in person.

Method 3:

Card Value Center (Addlestone Library)

• Deposit as little as $1 for immediate use. Only cash is accepted at this location.

Do you still need assistance? Create a support ticket and a Service Desk technician will contact you.