Can't Access the Time Sheet

Issue:

When I click on the Time Sheet link in the Employee tab of MyCharleston, I just get a blank screen.

When I access time sheets, I do not have one available for the current period.

 

Environment:

Luminis

Banner - HR

Cause:

  • Employee information is not correct in Banner
  • Employee contract has ended or has not started
  • The period to submit the timesheet has ended
  • A browser update caused a glitch
  • The employee is not connected to a secure network

Resolution:

Blank

  • Verify that the employee is connected to a secure network (hardwired or Eduroam). Timesheets will not load if they are connected to guest.
  • Turn off pop up blockers.
  • Enable cookies in the browser.
  • Try from other web browsers.
  • If still not working, contact the Budget and Payroll Office for assistance: 843-953-5574

 

Time Sheet Does Not Exist for the Current Period

Contact the Payroll and Budgeting Office.

  • Issue may be caused by surpassed contract end date, or their supervisor being vacant.

 

 

Do you still need help?  Create a support ticket and someone will contact you. Blank Timesheet

Details

Article ID: 32347
Created
Wed 6/21/17 12:58 PM
Modified
Thu 2/27/20 3:49 PM

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