Issue:
Install Self Service application on Mac - Apple
Environment:
MacOS
Cause:
Missing or needs re-installation
Resolution:
Must be connected to campus network:
- Open Terminal and verify jamf is installed. 'sudo jamf help' if it ask for a password, you're ok to proceed.
- Download QuickAdd package from http://macserv.cougars.int/quickadd/quickadd.pkg
- Attempt to install (won't work if you aren't an Administrator on your machine).
- Explore Self Service features (installing network printers)
Installing software manually:
- Remote in to user’s machine with Safari vnc://(ip address)
- Click on Go - Connect to Server
- Type in afp://macserv and hit Connect
- Provide Admins credentials (acts if necessary)
- Double-click on Software
- Copy QuickAdd-xxxxx.pkg to the local machine and install
Do you still need help? Create a support ticket and someone will contact you. Computer - Repair and Service