Update Mailing Address

Issue

How do I update my mailing address in MyCharleston?

I get an error: "You cannot have overlapping dates."

Environment

MyCharleston

Students, alumni, and employees

Cause

You cannot have two addresses of the same "type" (ex: Home/Permanent, or CofC Office) with overlapping dates.

Resolution

Instead of inserting a new address type, edit the Current address.

1. Log into MyCharleston
2. Open the Banner Self Service folder (located on Academic Services, Alumni, or Employee tab)
3. Navigate to Personal Information> Update addresses
4. Click the "Current" link to edit the current address
5. After changing the address, click the Submit button

*Prospective students do not have access to the Academic Services, Alumni, or Employee tabs and should contact the Office of Admissions for assistance at 843-953-5670 or MyCharlestonApplicant@cofc.edu.

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