No Sound/Audio Playing- Extron Lite

Issue

Sound/Audio is not playing in Extron-Lite Classroom

Environment

Classroom, Extron-Lite

Cause

Usually due to the following:

• Extron-Lite system is unplugged (To Confirm: check to see if any of the power lights are on, for either Computer, Laptop, or Volume)
• Wrong Input is selected on the Extron-Lite switch panel
• Volume knob is Loose on the Extron-Lite switch panel

Resolution

If the Extron-Lite system is:

• Unplugged?
  • Try to reconnect the power cord to the outlet & then adjust volume knob
• Set to an input that is not being used?
  • Make sure the Input is set to the device that is currently in use (Computer or Laptop)
• Volume Knob Loose?
  • Press down on the knob & Twist it until the volume indicator lights turn from green --> red

Check the computer:

• Are the volume controls on the computer unmuted and turned up?
• Are the volume controls for the video player unmuted and turned up?
• Reboot the computer.

Do you still need help?  Create a support ticket and someone will contact you. Classroom Assistance