BDM Password Synchronization Help

Issue:

I recently updated my MyCharleston password, and now cannot access BDM via the direct links. 

I need my BDM password reset.

Environment:

BDM

Employee

Banner INB

Resolution:

Your password for BDM likely needs to be synchronized with your new MyCharleston login.The steps below outline how to synchronize your passwords:

1. Log into MyCharleston.
2. Once logged in, select the option for Internet Native Banner (INB). This is likely under your Employee tab.
3. A new Banner window will open. You may see a message that your Banner password has been synced.
4. Once logged into INB, click on the Display Document button from the top menu bar. This button looks like a magnifying glass on a piece of paper.
5. You will receive a message stating that your password has been synced. Note, the mouse point may mean as an hour glass- click Continue or OK to revert it back. You may also receive a BDM error screen- please disregard if so.

You should now be able to log in using the direct BDM links.

Do you still need help? Create a support ticket and someone will contact you. BDM Password Synchronization Help