VoIP- Call Forwarding

Issue

How to setup Call forwarding on a VoIP phone

 

Environment

Yealink T48G/SIP T48

 

Resolution

To Set up Call Forwarding:

  1. When the phone is idle/not on a call, tap the Menu button
    1. Select Features
    2. Select Call Forward
  2. Select the desired forward type:
    1. Always Forward----Incoming calls are forwarded unconditionally.
    2. Busy Forward----Incoming calls are forwarded when the phone is busy.
    3. No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
  3. Enter the number you want to forward to.
    1. For No Answer Forward:
      1. Tap the pull-down list of After Ring Time, and then tap the desired ring time to wait before forwarding.
  4. Tap the Save

 

*The above steps can only be completed from the phone. If you are away from your office, create a support ticket to have call forwarding enabled.

Do you still need assistance? Create a support ticket and someone will contact you: Telephone Assistance Request

Details

Article ID: 42889
Created
Mon 11/20/17 2:48 PM
Modified
Wed 3/3/21 8:18 AM