Transcript Doesn't Load

Issue

I'm trying to request a transcript, but the page never loads.

The page says, "If it does not load, click here." I click there and nothing happens.

 

Environment

Web

Transcript

 

Resolution

  1. Turn your pop up blocker off.
  2. Check behind the current window - the pop up may be behind it.
  3. Try from another browser.
  4. If you are on a non-secure network (one that does not require username/password, or one that is shared by the public), switch to a secure private network.
  5. If you are at work (or anywhere that may have a firewall), switch to a different network. The firewall may prevent the page from loading.

 

Details

Article ID: 56361
Created
Fri 6/22/18 10:43 AM
Modified
Tue 1/26/21 1:57 PM

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