I know my password, but want to change it.

Issue:

I know my password, but want to change it. 

 

Environment:

College of Charleston Cougars Account

Office 365, MyCharleston, Eduroam, campus computers, etc.

You must know your current password in order to use the methods mentioned in this article. 

 

Resolution:

If you do not know your current password, view Get Login Assistance instead.

 

Within Office 365

This is the preferred method to change your password if you are faculty, staff, or an enrolled student. This will immediately reset your password for all systems related to your Office account (MyCharleston, Eduroam, OAKS, computer logins, etc.)

  1. Log into your Office 365 account
  2. Click the Account icon in the upper right corner (may have your profile picture, or initials)
  3. Choose My Account
  4. Click Security & Privacy on the left
  5. Click Password from the right pane
  6. Enter your old password, and enter a new password twice
  7. Click Submit

To save time, here is the link that will take you to the same place to reset your password. You will still need to sign into your account. 

 

Within MyCharleston

  1. Log into MyCharleston
  2. Go to the My Accounts tab
  3. Click the Access My Account Preferences for MyCharleston link
  4. Create a new password and click Save in the lower right
  5. The MyCharleston password will sync back to the email (Office 365 email, not student Cmail) password and other system passwords, but it can take up to 30 minutes

 

Do you still need help? Create a support ticket and someone will contact you. 

Office 365 Access

MyCharleston Access

Microsoft Office Questions

 

 

 

 

 

 

 

 

Details

Article ID: 70010
Created
Fri 1/11/19 8:44 AM
Modified
Mon 11/11/19 3:25 PM