External System Error: CPIP Notification

Issue:

External System Error CPIP Notification: loginuser request failed for sctssb

External System Error: CPIP Notification

Environment:

MyCharleston

Resources within MyCharleston (timesheets, Banner, etc.)

 

Resolution:

  1. Double check the username. It should be letters, not numbers. Locate Your Username Here
  2. Clear browser cache and try again
  3. Try a different web browser
  4. If the problem is still not resolved, submit a ticket for assistance. Try the direct link as a work around until the issue can be resolved.

 

Do you still need assistance? Create a support ticket and someone will contact you:

DegreeWorks Support

OAKS Help

Banner Support

MyCharleston

Other - Still Require Assistance

 

Details

Article ID: 70234
Created
Wed 1/16/19 8:20 AM
Modified
Tue 7/21/20 5:24 PM

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