You do not have enough space in iCloud

Issue:

I keep getting a message that iPhone Backup Failed because "You do not have enough space in iCloud to back up this iPhone."

I cannot save any photos because I do not have enough space in iCloud

 

Environment:

iOS: iPhone or iPad

iCloud account

 

Cause: 

You have up to 5GB of iCloud space for free. If you need more storage, you can upgrade your account by paying for a subscription that includes additional storage.

 

Resolution:

There are two options --

  1. You can reduce what is stored in your iCloud account by deleting items from your iCloud device, (it is possible to archive or back up the items somewhere else before you delete the items)
  2. Or you can buy more storage.

 

See how much storage you have:

  1. First connect your device to a secure wireless network
  2. Go to Settings > [tap your name at the top] > iCloud
  3. Depending on the device, you may need to tap iCloud Storage, or Manage Storage

 

Many apps automatically back up to iCloud when they are installed. You can change which apps use your iCloud account:

  1. First connect your device to a secure wireless network
  2. Go to Settings > [tap your name at the top] > iCloud
  3. Turn off features that you do not want to be backed up in iCloud by tapping the  icon on the right. (It will be green if on, gray if off)

 

You can delete old back ups or turn backups off:

  1. First connect your device to a secure wireless network
  2. Go to Settings > [tap your name at the top] > iCloud
  3. Tap iCloud Backup
  4. You can choose to turn iCloud Backup off if you do not want it to back up the device. You can also delete old backups that you no longer need.

 

Additional detailed information about this subject can be found on Apple's Support site:

Archive or make copies of the information you store in iCloud

Manage Your iCloud Storage

Buy More iCloud Storage

 

 

Do you still need help?  Create a support ticket and someone will contact you. You do not have enough space in iCloud

Details

Article ID: 71403
Created
Mon 2/4/19 2:12 PM
Modified
Mon 10/25/21 2:10 PM