Setting up an Exchange Email Account on My iPhone, iPad, or iPod touch

Issue:

 

How do I set up Microsoft Exchange on my iPad or iPhone

 

Environment:

iPad, iPhone, Email, CofC Employee

 

Resolution:

Add your Exchange account

Tap Settings > Passwords & Accounts > Add Account > Exchange.

If prompted, the College information that you may need is below. When first adding the account, choose to Sign In vs. Configure Manually- this ensures that the system automatically fills in much of this information for you vs. requires you enter it yourself.

  • Email: Your @cofc.edu email address
  • Description: This is the name your Exchange account will have on your device, and will be displayed in a list if you have more than one email account configured. use the name Office 365.
  • (Optional) Server: Outlook.office365.com
  • (Optional) Domain: COUGARS
  • Username: Your @cofc.edu email address
  • Password: This is the password your @cofc.edu email account uses

Enter your address

Enter your College of Charleston email address, then tap Next. You can also enter an account description.

 
The add exchange account screen on an iOS device

Connect to your Exchange Server

After you enter your email address, choose Sign In or Configure Manually.

Tap Sign In to automatically discover your Exchange account information. If your account uses modern authentication, you'll be guided through a custom authentication workflow. 

Tap Configure Manually to set up your account with Basic authentication. Enter your email password, then tap Next. You might also be prompted to enter additional server information, which you can get from your Exchange Server administrator.

 
The configure manually screen when adding an account for Microsoft Exchange

Sync your content

You can sync Mail, Contacts, CalendarsReminders, and Notes. When you're finished, tap Save.

 
The final screen to choose account options when adding an exchange account to an iOS device

Edit your Exchange settings

Tap Settings > Passwords & Accounts, then select your Exchange account. You can also set up automatic out-of-office replies, and change how often you want Mail to sync. To change advanced settings, tap your account name to change settings like SSL and S/MIME.

 

Do you still need help? Create a support ticket and someone will contact you Click Here!

Details

Article ID: 74788
Created
Mon 4/1/19 9:09 AM
Modified
Sun 4/18/21 3:54 PM