Log into OAKS with Microsoft Azure/Office365

Issue:

How do I log into OAKS?

Where do I go to get to my courses?

Audience:

Faculty and Students

Environment

OAKS

Cause:

OAKS authentication is managed by our Microsoft Azure/Office365 environment.  This provides authentication continuity across College systems and to improve our security profile. 

Resolution

Courses are available in OAKS. You can get to OAKS through MyPortal:

1. Go to the MyPortal login page, myportal.cofc.edu
2. Click Log In
   • If you signed into your account on this browser recently, it may automatically log you in using browser cache and cookies from your previous session
3. On the Sign In screen, enter your CofC Microsoft credentials: your username followed by @g.cofc.edu (students) or @cofc.edu (employees and student workers with employee mailboxes)
   • If you are not sure of your username (aka login), use the online lookup tool to find out
4. Enter your password
   • Your password is the same for all IT managed applications/systems
   • First time logging in? See the First Time Logging In article for the default password
   • Forgot your password? Use Self Service Password Reset (SSPR) to reset it. More information on SSPR can be found at password.cofc.edu.
5. Depending on the last time you signed in, you may be prompted for multi-factor authentication
   • This means you will need to use the Authenticator app, text, or call as a secondary method of authentication
   • If you have not set up your account to use multi-factor authentication, you will be prompted to do so at this time
6. Once logged into MyPortal, click on the OAKS tile
   • Don't see the OAKS tile? It may be hidden. See the article Customize MyPortal for how to hide/unhide/rearrange tiles. It's possible as well that you may not have access to OAKS. See the article I am not able to log into OAKS for more.
7. OAKS will open in a separate tab and will not require additional authentication because you are already authenticated.

(At this time, OAKS is also still available via MyCharleston.)

Do you still need help?  Create a support ticket and someone will contact you. OAKS - Help