Get Login Assistance

Choose from the links below for detailed instructions on what you would like to do.


MyCharleston Login Assistance

Locate My MyCharleston Login – Use this link to look up your CofC Username (aka login).

Locate My CWID – Use this link to look up your College Wide Identification Number, which used to uniquely identify you.

First Time Logging In – This article includes what the initial password is, and what to expect the first time you log into MyCharleston.

Reset My Password - Use this link to reset your password using Self Service Password Reset, which is the preferred method to reset your password.

Account Expired Due to Inactivity - View this article for how to enable your MyCharleston account and reset the password.

Get Help With Resetting My Password – This article lists options for how you can reset your password if it is not working, and how to get help from a person at IT Service Desk.


MyPortal Login Assistance (New!)

Access MyPortal - This article includes how to log into MyPortal on your desktop, and where to get the app for your mobile device

Reset My Password - Use this link to reset your password using Self Service Password Reset, which is the preferred method to reset your password.

About MyPortal - New to MyPortal? This article will explain what it is and answer some frequently asked questions


Email Login Assistance

What is my email address and password? – For CofC students, faculty, and staff; includes what your email address is, and what the initial password is.

Reset My Cmail Password – Instructions for admitted students to reset their CofC email (aka Cmail) password to match their MyCharleston password.


Authorized User eBill Login (Parents, Guardians)

Set Up an eBill Authorized User – Instructions for students to give authorized user access to their parents or guardians. Authorized users will be able to access eBill to make deposits and tuition payments.

Reset Password for Authorized Users eBill – Log in instructions for Authorized Users, including how to get a new password and what to do if the account gets locked.

Unlock an Authorized User Account - If your authorized user account becomes locked, wait 30 minutes for the lock to remove itself.


Popular Additional Resources

Connect a Device to the Wireless Network – Instructions for connecting to Eduroam (classrooms/labs) or ResNet (in the dorms)

Next Steps for Admitted Students – This site, managed by the Office of Admissions, lays out the next steps for incoming students. Learn how to make your enrollment deposit to secure your spot, complete your housing application, register for events, apply for scholarships and more.

How to Request a Transcript - This article covers how CofC Alum can request a transcript, and what to do if having trouble requesting a transcript


Article ID: 91644
Fri 11/8/19 9:07 AM
Thu 9/1/22 5:10 PM

Related Articles (5)

How students and employees can synchronize their Cmail/Google Apps password with their MyCharleston/MyPortal password
This article includes links you can use to reset your own password, and how to get help if you still can't log in.
There are several methods employees and students can use to reset their own passwords. This article lists those options.
Use Self Service Password to unlock your account and reset the password.
Summary of Self-Service Password Reset