MyCharleston System Error Can't Service request to /cp/home/login


Unable to log into MyCharleston. Receiving the following error:

System Error Can't Service request to /cp/home/login 





First, try clearing your browser cache or switching to a different web browser or device. If still experiencing the issue, submit a ticket the the Luminis Administrator to resolve. Include the following information:

  1. Your full name
  2. Your CWID
  3. Your username
  4. Contact information (phone and email address)
  5. Which node you are logging in to.
    • This can be found at the very bottom left of the MyCharleston login page. The line you are looking for will start with "Rev." followed by the node (1100LL for example)
  6. Which browser(s) are being used
  7. Which operating system is being used
  8. Whether you are on or off campus


Do you still need help? Create a ticket and someone will contact you. MyCharleston Access


Article ID: 95055
Thu 1/2/20 8:26 AM
Tue 8/2/22 9:18 AM