MyCharleston System Error Can't Service request to /cp/home/login

Issue:

Unable to log into MyCharleston. Receiving the following error:

System Error Can't Service request to /cp/home/login 

Environment:

MyCharleston

 

Resolution:

First, try clearing your browser cache or switching to a different web browser or device. If still experiencing the issue, submit a ticket the the Luminis Administrator to resolve. Include the following information:

  1. Your full name
  2. Your CWID
  3. Your username
  4. Contact information (phone and email address)
  5. Which node you are logging in to.
    • This can be found at the very bottom left of the MyCharleston login page. The line you are looking for will start with "Rev." followed by the node (1100LL for example)
  6. Which browser(s) are being used
  7. Which operating system is being used
  8. Whether you are on or off campus

 

Do you still need help? Create a ticket and someone will contact you. MyCharleston Access

Details

Article ID: 95055
Created
Thu 1/2/20 8:26 AM
Modified
Tue 7/21/20 1:34 PM