Cmail - Password Reset (Synchronize Your Cmail Password with Your MyCharleston Password)

Issue:

How do I reset my Cmail password?

 

Environment:

Cmail accounts for Students and Alumni

 

Resolution:

**You will not be able to synchronize your Cmail password to MyCharleston if you have never logged into your Cmail account before. If this is your first time logging in, see this article instead.

To reset your Cmail password to match your MyCharleston password:

  1. Log into MyCharleston
  2. Select the My Accounts tab
  3. In the upper left corner, click the link to Synchronize Your Google Apps Password
  4. Click Yes, and Proceed
  5. After a moment, you will get a message that states it is successfully synchronized
  6. At that point, you may click the Cmail icon in MyCharleston and log in using the same password you use for MyCharleston (The Cmail address is your MyCharelston username followed by @g.cofc.edu)
    Synchronize Google Apps password link

Do you still need help?  Create a support ticket and someone will contact you. Cmail - Password Reset

 

 

 

 

Details

Article ID: 96455
Created
Fri 1/24/20 10:36 AM
Modified
Tue 7/21/20 1:41 PM