Popular Articles

Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.
Summary of Self-Service Password Reset
How to set up the Authenticator App for Multi-Factor Authentication on a College of Charleston account.
How to remove your Eduroam profile when your iPhone or iPad won't connect after a password reset.
How to install Zoom using the SSO to access.
This is a guide for how to request access to, set up and use Pulse Secure VPN. Pulse Secure VPN allows you to access certain resources (like Banner, network drives, etc.) that require campus network connection.
This article explains how to resolve the "Host has another meeting in progress" error when attempting to access a Zoom meeting.
If your favorite default browser will not work with a website you frequently visit, it is possible to create a shortcut to that site to open in a different browser.
The App Lock for Microsoft Authenticator is enabled by default, but you can deactivate it if you like.
There are several methods employees and students can use to reset their own passwords. This article lists those options.
Describes how to find out what your Cmail address is, what the initial password is, and where to log in.
Pulse Secure Failing to setup virtual adapter
Provides the initial password to log into MyCharleston
How to resolve Teams being blocked
Disable Juniper Network Service on Network Bridge.
How to install Sentinel One antivirus program to replace Kaspersky
Instruction for connecting a device to the edurom and ResNet wireless networks.
This article describes how a student or employee can locate their CWID.
How students can synchronize their Cmail password with their MyCharleston password
This article provides information on how to install Adobe Acrobat Pro 2020 on a College-owned PC or Mac machine. It also provides information on how to remotely access Adobe Acrobat Pro 2020 on a personal (not College-owned) machine.
This is an explanation of how to publicly embed files stored on Sharepoint (e.g. Powerpoint presentations, documents, images, videos, etc.) into a website for users to view WITHOUT having to log in. You must have access to edit the target website's HTML in order to do this. You also need access to the file in Sharepoint.
Students and Alumni can print their Unofficial Transcripts in the following Browsers: IE, Firefox & Safari by printing the Frame within the Printing options.
This article details steps on how to modify which account is sending emails with Mail Merge in Microsoft Word.
How to use the Self-Service portal, submit a ticket, or contact the IT Service Desk.