Popular Articles

Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.
Summary of Self-Service Password Reset
How to set up the Authenticator App for CofC Email
How to remove your Eduroam profile when your iPhone or iPad won't connect after a password reset.
How to install Zoom using the SSO to access.
This is a guide for how to request access to, set up and use Pulse Secure VPN. Pulse Secure VPN allows you to access certain resources (like Banner, network drives, etc.) that require campus network connection.
This article explains how to resolve the "Host has another meeting in progress" error when attempting to access a Zoom meeting.
There are several methods employees and students can use to reset their own passwords. This article lists those options.
When logging into Cmail for the first time, students will need to logon to their MyCharleston account, click on the Cmail Icon & then enter in their student email address & default password (CWID number & 6 digit birth date).
You will need the initial password to log into MyCharleston the first time.
Instruction for connecting a device to the edurom and ResNet wireless networks.
This article provides information on how to install Adobe Acrobat Pro 2020 on a College-owned PC or Mac machine. It also provides information on how to remotely access Adobe Acrobat Pro 2020 on a personal (not College-owned) machine.
How to install Sentinel One antivirus program to replace Kaspersky
This article describes how a student or employee can locate their CWID.
Disable Juniper Network Service on Network Bridge.
Students and Alumni can print their Unofficial Transcripts in the following Browsers: IE, Firefox & Safari by printing the Frame within the Printing options.
Apple Mail Users: How to access your email after MFA is enabled on your account.
Pulse Secure Failing to setup virtual adapter
If Pulse Secure is blank and will not allow you to add a new connection, this article will help you fix it.
How students can synchronize their Cmail password with their MyCharleston password
This article describes configuration settings and troubleshooting steps when Banner INB will not open.
This article lists the troubleshooting steps to clear the Ellucian User ID and PIN prompt.
How to use the Self-Service portal.
How to install Adobe Acrobat Pro on a college-owned Windows computer via Software Center.