Popular Articles

Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.
Summary of Self-Service Password Reset
How to set up the Authenticator App for CofC Email
How to remove your Eduroam profile when your iPhone or iPad won't connect after a password reset.
How to install Zoom using the SSO to access.
When logging into Cmail for the first time, students will need to logon to their MyCharleston account, click on the Cmail Icon & then enter in their student email address & default password (CWID number & 6 digit birth date).
There are several methods employees and students can use to reset their own passwords. This article lists those options.
This article explains how to resolve the "Host has another meeting in progress" error when attempting to access a Zoom meeting.
This is a guide for how to request access to, set up and use Pulse Secure VPN. Pulse Secure VPN allows you to access certain resources (like Banner, network drives, etc.) that require campus network connection.
Instruction for connecting a device to the edurom and ResNet wireless networks.
You will need the initial password to log into MyCharleston the first time.
This article provides information on how to install Adobe Acrobat Pro 2020 on a College-owned PC or Mac machine. It also provides information on how to remotely access Adobe Acrobat Pro 2020 on a personal (not College-owned) machine.
This article describes how a student or employee can locate their CWID.
How to install Sentinel One antivirus program to replace Kaspersky
Students and Alumni can print their Unofficial Transcripts in the following Browsers: IE, Firefox & Safari by printing the Frame within the Printing options.
This article describes configuration settings and troubleshooting steps when Banner INB will not open.
Disable Juniper Network Service on Network Bridge.
Apple Mail Users: How to access your email after MFA is enabled on your account.
This article lists the troubleshooting steps to clear the Ellucian User ID and PIN prompt.
If Pulse Secure is blank and will not allow you to add a new connection, this article will help you fix it.
This article outlines troubleshooting steps if a student is unable to request a transcript.
How to install Adobe Acrobat Pro on a college-owned Windows computer via Software Center.
How to use the Self-Service portal.
The Classlist tool allows faculty to add Content Assistants, Librarians, and Department Chairs to their OAKS class. Other user types can be added by completing the form located on the OAKS Homepage. Students can only added to your course through official channels via Banner.