Popular Articles

Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.
Summary of Self-Service Password Reset
How to remove your Eduroam profile when your iPhone or iPad won't connect after a password reset.
If your favorite default browser will not work with a website you frequently visit, it is possible to create a shortcut to that site to open in a different browser.
How to set up the Authenticator App for Multi-Factor Authentication on a College of Charleston account.
This article details steps on how to modify which account is sending emails with Mail Merge in Microsoft Word.
Provides the initial password to log in to CofC systems
This is a guide for how to request access to, set up and use Pulse Secure VPN. Pulse Secure VPN allows you to access certain resources (like Banner, network drives, etc.) that require campus network connection.
How to install Zoom using the SSO to access.
The App Lock for Microsoft Authenticator is enabled by default, but you can deactivate it if you like.
This article describes how to add a shortcut on the desktop to a network drive.
Disable Juniper Network Service on Network Bridge.
How to resolve Teams being blocked
This article explains how to resolve the "Host has another meeting in progress" error when attempting to access a Zoom meeting.
Pulse Secure Failing to setup virtual adapter
How to install Sentinel One antivirus program to replace Kaspersky
Describes how to find out what your Cmail address is, what the initial password is, and where to log in.
There are several methods employees and students can use to reset their own passwords. This article lists those options.
How to guide to upgrade to MacOS Catalina
How to fix Pulse Secure Error 1205 "Failed to setup virtual adaptor"
Pulse Secure fails to connect due to timeout while waiting on user input. Change registry settings to allow the Azure MFA login page to be displayed.
This article includes links you can use to reset your own password, and how to get help if you still can't log in.
Instruction for connecting a device to the edurom and ResNet wireless networks.
How students and employees can synchronize their Cmail/Google Apps password with their MyCharleston/MyPortal password
How to check is Sentinel One is loaded on your computer.