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This is a guide for how to request access to, set up and use Pulse Secure VPN. Pulse Secure VPN allows you to access certain resources (like Banner, network drives, etc.) that require campus network connection.
How to set up the Authenticator App for Multi-Factor Authentication on a College of Charleston account.
Employees without a phone may obtain a hard token to authenticate for MFA.
Two-factor verification can help to stop malicious hackers from pretending to be you, because even if they have your password, odds are that they don't have your device, too.

There are some common two-factor verification problems that seem to happen more frequently than any of us would like. We've put together this article hoping to address the most common problems and some possible fixes.
An outdated computer or one without antivirus installed may not be able to connect to VPN.
It is possible to change your security information for your account. View this article for steps on how to update it.
Learn what to do is the exchange account on a mobile device keeps asking for a password, or display as an incorrect password.
App passwords may be required for some applications to work after multi-factor is enabled.
How to create an app password for apps that do not support two-step verification