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There are several methods employees and students can use to reset their own passwords. This article lists those options.

Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.

How to set up the Authenticator App for Multi-Factor Authentication on a College of Charleston account.

How students and employees can synchronize their Cmail/Google Apps password with their MyCharleston/MyPortal password

How do I know if this email is phishing or if it is spam?

This article describes how an eBill authorized user can use the Office of the Treasurer's self service tools to reset their account password.

Includes the website, download name, and credentials to sign into MyPortal

Describes how to find out what your Cmail address is, what the initial password is, and where to log in.

Instructions for setting up Touch ID on iOS

This article provides steps for logging into the Cougar Card Portal and troubleshooting for anyone having issues.

It is possible to change your security information for your account. View this article for steps on how to update it.

Admissions can assist applicants with getting back into their application accounts.

Summary of Self-Service Password Reset

Provides the initial password to log in to CofC systems

How to set up your call center phone so that you are not prompted for a password on login.