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- Knowledge Base
- Login Help
There are several methods employees and students can use to reset their own passwords. This article lists those options.
- Knowledge Base
- Login Help
Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.
- Knowledge Base
- Login Help
- Multi-Factor Authentication
How to set up the Authenticator App for Multi-Factor Authentication on a College of Charleston account.
- Knowledge Base
- Email
- Cmail
How students and employees can synchronize their Cmail/Google Apps password with their MyCharleston/MyPortal password
- Knowledge Base
- Information Security and Privacy
How do I know if this email is phishing or if it is spam?
- Knowledge Base
- Login Help
This article describes how an eBill authorized user can use the Office of the Treasurer's self service tools to reset their account password.
- Knowledge Base
- Software Applications
- MyPortal
Includes the website, download name, and credentials to sign into MyPortal
- Knowledge Base
- Email
- Cmail
Describes how to find out what your Cmail address is, what the initial password is, and where to log in.
- Knowledge Base
- Computers and Devices
- iPhones and iPads
Instructions for setting up Touch ID on iOS
- Knowledge Base
- Login Help
This article provides steps for logging into the Cougar Card Portal and troubleshooting for anyone having issues.
- Knowledge Base
- Login Help
- Multi-Factor Authentication
It is possible to change your security information for your account. View this article for steps on how to update it.
- Knowledge Base
- Student FAQs
- Applicants & Prospective Students
Admissions can assist applicants with getting back into their application accounts.
- Knowledge Base
- Login Help
Summary of Self-Service Password Reset
- Knowledge Base
- Login Help
- MyCharleston Access
Provides the initial password to log in to CofC systems
- Knowledge Base
- Login Help
How to set up your call center phone so that you are not prompted for a password on login.