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This is a guide for how to request access to, set up and use Pulse Secure VPN. Pulse Secure VPN allows you to access certain resources (like Banner, network drives, etc.) that require campus network connection.
Teaching users how to use a phone or tablet as a second screen in Zoom for the purposes of sharing and/or annotating content. Also includes instruction for using the Tripp-Lite goose-neck phone/tablet holder as a document camera.
This article offers resource guides and troubleshooting for common Zoom issues.
This article lists out information on how many active sessions can be used with the soft phone option (Segra/Spirit Unify app), and how to prevent issues when sharing a soft phone line.
Microsoft Teams is a chat-based workspace in Office 365 that's a hub for teamwork. It's extensible and customizable, so you can tailor it for the information your team needs.
Best practices for working from home.
Disable Juniper Network Service on Network Bridge.
How to use Teams and Outlook to schedule a remote meeting.
How to set up greetings that play before the caller leaves a voicemail message.
How do I sign into the OneDrive app after it is installed on my computer?
Explains how to upload a file to OneDrive. Includes MSFT video.
Tips to reduce eye strain, annotating electronically, sharing documents with OneDrive and Teams.
Resources to increase Zoom security and reduce the chance of Zoombombing.
Connect to a drive or server on the CofC network on a Mac.
Add your emergency contact information to receive Cougar Alerts.