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How can I access my email?
This article describes some simple reasons why you may not see your email, and what you can do about it.
How to set up the Authenticator App for CofC Email
When logging into Cmail for the first time, students will need to logon to their MyCharleston account, click on the Cmail Icon & then enter in their student email address & default password (CWID number & 6 digit birth date).
This article tells you how to access a shared mailbox online through a web browser (Outlook Web App).
Instructions on how to add a shared or departmental email account to your desktop Outlook mail client.
Using your College email for personal reasons
This article describes how employees can create and sign into their CofC Google Apps account.
This article gives instructions on how to look up an email address in Outlook.
This article describes some suggested fixes for Outlook on a PC when hyperlinks return the following error, "Your organization's policies are preventing us from completing this action for you. For more info, please contact your Service Desk."
This article lists options for sharing sensitive information. Emails that contain sensitive information are quarantined.
This article answers the questions of when/if/how the Cmail account can be removed.
Employees without a phone may obtain a hard token to authenticate for MFA.
Two-factor verification can help to stop malicious hackers from pretending to be you, because even if they have your password, odds are that they don't have your device, too.

There are some common two-factor verification problems that seem to happen more frequently than any of us would like. We've put together this article hoping to address the most common problems and some possible fixes.
There are several methods employees and students can use to reset their own passwords. This article lists those options.