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- Knowledge Base
- Software Applications
Steps for finding a list of advisees in DegreeWorks after the upgrade.
- Knowledge Base
- Email
- Outlook
This article describes a resolution for when the Outlook Search feature is not working.
- Knowledge Base
- Login Help
How to use the Self-Service portal, submit a ticket, or contact the IT Service Desk.
- Knowledge Base
- Login Help
This article describes how a student or employee can locate their CWID.
- Knowledge Base
- Computers and Devices
- MACs and macOS
How to get to the "Other" login when the screen shows only other people's logins
- Knowledge Base
- Non-IT Services and General Issues
There are several ways to look up a phone number for someone at College of Charleston.
- Knowledge Base
- Email
Find emails with Search.
- Knowledge Base
- Email
- Outlook
This article describes some simple reasons why you may not see your email, and what you can do about it.
- Knowledge Base
- Email
- Outlook
This article describes how to adjust some of the view settings available in Outlook.
- Knowledge Base
- Email
- Outlook
Find People and Contacts in Outlook
- Knowledge Base
- Office of the Registrar
This article describes how to locate the CRN for a particular course.
- Knowledge Base
- Non-IT Services and General Issues
- Faculty and Staff
This article describes tools to search for or post job opportunities.
- Knowledge Base
- Email
- Outlook
This article describes how to unhide subfolders in the Outlook navigation pane.
- Knowledge Base
- Computers and Devices
- PCs and Windows
Internet Explorer is still available in Windows 10, but you may need to search for it. Here's how to search for it and pin it for easy access.
- Knowledge Base
- Computers and Devices
This article describes how you can find out what operating system and version your computer is running so that you can be sure to install compatible software.