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College Employees who have had their name changed will need to place a request using the self service portal for their name change to be reflected in their college email & login, or they may contact the IT Service Desk.

This article includes links you can use to reset your own password, and how to get help if you still can't log in.

Includes how to locate MyCharleston login, locate CWID, how to reset your password, and how to get further assistance.

This article tells you how to access a shared mailbox online through a web browser (Outlook Web App).

Admissions can assist applicants with getting back into their application accounts.

There are several methods employees and students can use to reset their own passwords. This article lists those options.

What to do if Outlook won't accept your password.

Includes the website, download name, and credentials to sign into MyPortal

This article describes how to run an automatic System Repair in order to resolve a blank desktop with no login and password prompt at startup on a Dell Inspiron.

Internet Explorer users who get an immediate "session timed out" error message when logging into MyCharleston can resolve this issue by using a different browser, by using Internet Explorer's In-Private Browsing mode, or by setting Internet Explorer to check for new content on every visit.

Resolve issues with the SHIFT key seemingly to be stuck.

Link for Touchnet U.Commerce Central

Log onto into OAKS, access OAKS, log in to OAKS, log on to OAKS

This article lists out information on how many active sessions can be used with the soft phone option (Segra/Spirit Unify app), and how to prevent issues when sharing a soft phone line.