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VoiceThread requires several things such as Flash and Cookies enabled in order to allow you to do voice or video comments. If you are unable to record a voice comment OR if you can record video but it has no audio in VoiceThread then this article should help you diagnose your problem.
To Correct volume issues in Extron Lite, confirm power is going to the system, ensure the proper input switch is selected on Extron panel, also turn volume all the way up on the panel.