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- Knowledge Base
- Computers and Devices
- MACs and macOS
How to remove Eduroam profile on Mac
- Knowledge Base
- Information Security and Privacy
How do I know if this email is phishing or if it is spam?
- Knowledge Base
- Email
- Outlook
This article lists options for sharing sensitive information. Emails that contain sensitive information are quarantined.
- Knowledge Base
- Login Help
- Multi-Factor Authentication
It is possible to change your security information for your account. View this article for steps on how to update it.
- Knowledge Base
- Login Help
People will not be able to locate their CWID or MyCharleston login if their birthdate or SSN are incorrect. They must submit a correction form to the appropriate office to get it corrected.
- Knowledge Base
- Email
This article provides further information on how to report phishing to Microsoft.
- Knowledge Base
- Information Security and Privacy
These instructions provide a quick way of getting to our CougarEd services that allow our Staff and Faculty access to training.
- Knowledge Base
- Wi-Fi, CofC Sites and Browsers
There are several things you may be able to do to resolve an error that the security certificate is not secure.
- Knowledge Base
- Wi-Fi, CofC Sites and Browsers
I am unable to connect to VPN because my computer security is unsatisfactory.
- Knowledge Base
- Information Security and Privacy
This article describes the IT Security Awareness online training program, including notification and enrollment emails.
- Knowledge Base
- Software Applications
- Miscellaneous Applications
How to install Sentinel One antivirus program to replace Kaspersky
- Knowledge Base
- Non-IT Services and General Issues
- Faculty and Staff
How do I request IT Training?