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- Knowledge Base
- Computers and Devices
- PCs and Windows
This article helps resolve issues with booting related to the message "Unsupported Video Configuration Detected"
- Knowledge Base
- Software Applications
- Office 365
Uninstall/Reinstall to get the newest version of Office. DOS is working on some changes that can be made in the registry which may allow end-users to manage their own updates, but at this time, reinstalling is the only way to update.
- Knowledge Base
- Non-IT Services and General Issues
- Faculty and Staff
This article provides information on Faculty Activity System (FAS- also called Activity Insight or Digital Measures) and how to use/report issues with it.
- Knowledge Base
- Software Applications
Troubleshooting Degree Works Access Denied Error
- Knowledge Base
- Email
- Cmail
Try the default password. If still not working, Service Desk can reset the password using Google Admin.
- Knowledge Base
- Wi-Fi, CofC Sites and Browsers
- CofC Sites
Cougar Scholarship Awarding System (CSAS) Information
- Knowledge Base
- Login Help
- MyCharleston Access
What to do if you receive an External System Error CPIP Notification while using MyCharleston
- Knowledge Base
- Computers and Devices
- PCs and Windows
Shows how to check to see if you have a 32-bit or 64-bit processor.
- Knowledge Base
- Login Help
- Multi-Factor Authentication
Instructions on how to install the Microsoft Authenticator.
- Knowledge Base
- Software Applications
- Miscellaneous Applications
Learn how to create and scan bubble sheets for automatic grading.
- Knowledge Base
- Wi-Fi, CofC Sites and Browsers
- CofC Sites
- Knowledge Base
- Computers and Devices
This article describes how you can find out what operating system and version your computer is running so that you can be sure to install compatible software.