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This article describes the steps needed to transfer a call from a CofC phone.
Learn how to use the Yealink T48 VoIP phone.
The ringtones and ringtone volumes can be changed for the campus Yealink T48S VoIP telephones.
Details of what you need to do when requesting a telephone move
This article describes how to set up your email account on a campus computer or on your smart phone.
This article provides troubleshooting information if you see a phone number error when accessing eProcure via MyPortal.
How to set up your call center phone so that you are not prompted for a password on login.
This article provides instructions on how employees can forward their CofC office phone numbers to another phone number
This article describes troubleshooting steps to apply when a fax machine is not able to send/receive faxes.
There are several ways to look up a phone number for someone at College of Charleston.
This articles describes the process for setting up an Extended Away Greeting on a VOIP phone line.
Resolve Issues with Call Forwarding going straight to voicemail instead of forwarding to the directed number.
Instructions to change the recorded name on a voice mail box
This article lists out information on how many active sessions can be used with the soft phone option (Segra/Spirit Unify app), and how to prevent issues when sharing a soft phone line.
Yealink phones are compatible with wall mounts, sold separately. A slight adjustment will need to be made to allow the handset to stay in the on-hook position if using a wall mount.