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- Knowledge Base
- Networking, Files and Storage
- OneDrive
Learn how to fix OneDrive sync issues on Mac.
- Knowledge Base
- Login Help
There are several methods employees and students can use to reset their own passwords. This article lists those options.
- Knowledge Base
- Computers and Devices
- PCs and Windows
This article details instructions for how to update audio drivers.
- Knowledge Base
- Non-IT Services and General Issues
- Faculty and Staff
How to update your College of Charleston records to reflect your name change.
- Knowledge Base
- Computers and Devices
- PCs and Windows
Steps on how to change the computer time
- Knowledge Base
- Login Help
- Multi-Factor Authentication
It is possible to change your security information for your account. View this article for steps on how to update it.
- Knowledge Base
- Non-IT Services and General Issues
Grade changes for summer courses must be done through the faculty forms.
- Knowledge Base
- Login Help
People will not be able to locate their CWID or MyCharleston login if their birthdate or SSN are incorrect. They must submit a correction form to the appropriate office to get it corrected.
- Knowledge Base
- Wi-Fi, CofC Sites and Browsers
- CofC Sites
- MyCharleston
This article describes where employees and students can go to update personal information in MyCharleston.
- Knowledge Base
- Software Applications
What to do if you get a pipe communications error
- Knowledge Base
- Wi-Fi, CofC Sites and Browsers
- Cascade
This article directs you to where you can receive training for Cascade so you can maintain your CofC website.
- Knowledge Base
- Computers and Devices
- MACs and macOS
How to check for updates to MacOS devices.
- Knowledge Base
- Software Applications
- Everbridge
Add your emergency contact information to receive Cougar Alerts.
- Knowledge Base
- Software Applications
- Zoom
You may need to use the refresh icon in Zoom to see the newly added recordings.
- Knowledge Base
- Non-IT Services and General Issues
Updating saved passwords in Chrome