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Categories (14)
Accounts & Access
Permissions and password management, adding and removing accounts
Wi-Fi, Internet, Cabling & Networking
CofC Secure, CofC Guest, wired network access, cabling and network configurations
Classrooms, Labs & Conference Rooms
Technology in classrooms, departmental computer labs, and conference rooms.
Email, Calendar, & Messaging
Microsoft Outlook, Office 365, Cmail, Yammer, Listserv, and distribution lists
Computers, Printers & Servers
Computer repair and purchasing, printing and copying
Information Security
Security Assessment, antivirus, and phishing
Telecommunications
Conference calls, telephone equipment and mobile devices.
Software & Programs
Adobe Creative Cloud and other software requests.
Applications & Programming Services
Cognos, Banner INB/SSB, and BDM/BDMS
OAKS
The College’s learning management system, based on the Desire2Learn/Brightspace platform
Training & Consultations
Online and in-person training
Other Campus Services
Non-IT services offered by other Campus departments, Cougar Card, Dining Dollars, etc.
Project Requests
Project submissions that need IT assistance.
Public Safety
Services regarding campus safety.
Additional Resources
Popular Services
Student Loaner Equipment Request
OAKS - Add/Remove/Change OAKS Users
Loaner Equipment Request
Student Computer Repair
Computer or Accessory Purchase/(Re)Installation
My Recently Visited Services
IT Buyer Review Request
Email Confirmation
Cascade CMS- Add Users Request
MyCharleston Access
Microsoft Office
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