Service Catalog

Categories (14)

Accounts & Access

Permissions and password management, adding and removing accounts

Wi-Fi, Internet, Cabling & Networking

CofC Secure, CofC Guest, wired network access, cabling and network configurations

Classrooms, Labs & Conference Rooms

Technology in classrooms, departmental computer labs, and conference rooms.

Email, Calendar, & Messaging

Microsoft Outlook, Office 365, Cmail, Yammer, Listserv, and distribution lists

Computers, Printers & Servers

Computer repair and purchasing, printing and copying

Information Security

Security Assessment, antivirus, and phishing

Telecommunications

Conference calls, telephone equipment and mobile devices.

Software & Programs

Adobe Creative Cloud and other software requests.

Applications & Programming Services

Cognos, Banner INB/SSB, and BDM/BDMS

OAKS

The College’s learning management system, based on the Desire2Learn/Brightspace platform

Training & Consultations

Online and in-person training

Other Campus Services

Non-IT services offered by other Campus departments, Cougar Card, Dining Dollars, etc.

Project Requests

Project submissions that need IT assistance.

Public Safety

Services regarding campus safety.