Service Catalog

Categories (15)

Permissions and password management, adding and removing accounts

CofC Secure, CofC Guest, wired network access, cabling and network configurations

Technology in classrooms, departmental computer labs, and conference rooms.

Microsoft Outlook, Office 365, Cmail, Yammer, Listserv, and distribution lists

Computer repair and purchasing, printing and copying

Security Assessment, antivirus, and phishing

Conference calls, telephone equipment and mobile devices.

Adobe Creative Cloud and other software requests.

Cognos, Banner INB/SSB, and BDM/BDMS

The College’s learning management system, based on the Desire2Learn/Brightspace platform

Online and in-person training

Non-IT services offered by other Campus departments, Cougar Card, Dining Dollars, etc.

Project submissions that need IT assistance.

Services regarding campus safety.

logo/wordmark, event collateral, materials for review/approval, photography requests, social media, email marketing, assistance with developing marketing plans and strategies, writing and editing for different media platforms, developing paid advertising campaigns, digital marketing, creating web strategies and designs, photography, video marketing and graphic design