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Services or Offerings?
Project Request
  1. Services
  2. Project Requests
Request an IT Business Analyst to contact you about a new project request.
Ancillary Support Request
  1. Services
  2. Applications & Programming Services
Use this service request form to submit a Support Request to the Ancillary team when another specific service request form does not exist for the particular service you require.
OAKS - Course Related Requests or Changes
  1. Services
  2. OAKS
Change your course dates, request a Development or a Special Non-credit OAKS Course, request for your Banner course to be resent to OAKS or request an integration.
Software Request
  1. Services
  2. Software & Programs
Software request for College of Charleston owned computers, classrooms, and labs
Cognos New Report Request
  1. Services
  2. Applications & Programming Services
  3. Business Intelligence / Cognos
This form should be used to request a new report using data from Banner or DegreeWorks.
Cognos Data Access Request
  1. Services
  2. Applications & Programming Services
  3. Business Intelligence / Cognos
Request Access to Cognos for new or current users.
Outlook Inbox/Calendar Access Request
  1. Services
  2. Email, Calendar, & Messaging
Request permissions to add an additional calendar, or Inbox to your Outlook account.
High Performance Computing (HPC) Service Request
  1. Services
  2. Computers, Printers & Servers
Service request pertaining to the High Performance Computing cluster.
Classroom Software Request
  1. Services
  2. Classrooms, Labs & Conference Rooms
Request software for a classroom or lab.
Request for SAML Authentication
  1. Services
  2. Accounts & Access
Request for configuring SAML SSO authentication.
Banner - Patch Request
  1. Services
  2. Applications & Programming Services
  3. Banner
Use this service to request the installation of Banner patch(es).
Virtual Townhall Request
  1. Services
  2. Telecommunications
Service for requesting support for Virtual Townhalls.
Multi-factor Authentication Request To Enable
  1. Services
  2. Accounts & Access
Request to enable Multi-factor Authentication for your College account.
Microsoft App Proxy Request
  1. Services
  2. Applications & Programming Services
Use this service to request new Microsoft App Proxy Access for an application on campus.
Student Instructional Technology Consultation Request
  1. Services
  2. Training & Consultations
Request a consultation with Student Instructional Technology Services.