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Services or Offerings?
Report a problem or issue with BRM

Banner Data Owners can request access to Banner INB for users for the various Banner security roles controlled by the Data Owner.

Used to submit Banner 9 test issues

Use this service to request the installation of Banner patch(es).

Request changes to effective dates and other fields in Banner Chart of Accounts.

Please use this service to report problems or issues, including connectivity, with Banner or request a new service.

Workflow is running slowly, not responding or is down.

BDM Access Request to add users to or remove users from BDM User Groups.

Use this service to request manual reset of your BDMS Password.

This form should be used to request a new report using data from Banner or DegreeWorks.

Change your course dates, request a Development or a Special Non-credit OAKS Course, request for your Banner course to be resent to OAKS or request an integration.

The Business Intelligence team offers this service for Cognos Authors to request new data from Banner, DegreeWorks, or another source be added to the ODS and made available for reporting purposes.

Request users be added, removed or changed in your OAKS classes. This includes Grading Assistants, Fake Students, Students with an Incomplete and more.

Courses and classlists in OAKS should match your schedule in MyCharleston. Use this form to report discrepancies.

Request for Automated Distribution List using student data