OAKS - Help

Tags help OAKS

OAKS is the College’s learning management system based on the Desire2Learn/Brightspace platform.   

Faculty/Staff:

OAKS assistance for faculty and staff is handled by the Instructional Technologist in TLT.  They can help users learn to use OAKS, diagnose Instructor problems in OAKS, and advise Instructors on how to use the software to best benefit students.

BEFORE completing this request, be sure that your issue isn't best suited to one of the other OAKS service requests on the OAKS Service Catalog.

Before submitting a request it is also recommended that you visit the OAKS Knowledge Base and the OAKS Tutorials for answers.
 

Students:

OAKS assistance for students is handled by the course instructor (first point of contact) and the CofC Service Deskt.  They can help with login issues, errors when submitting assignments or taking quizzes, and other technical difficulties.   Any questions about the content and material in the OAKS course should be directed to the course instructor.

Before submitting a request it is also recommended that you visit the OAKS Knowledge Base and the OAKS Student Tutorials for answers.

Available To:
Faculty, staff and students can request this service.

Related Services:

No Related Services.

Cost:
There is no charge to request or use this service.

 
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Details

Service ID: 15227
Created
Sun 10/2/16 9:28 AM
Modified
Mon 8/5/19 8:59 AM