Services A-Z (141)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic Conference Planning

Account Permission Request

After Hours Building Access Request

Ancillary Support Request

Appointment Manager Support (AM)

B

Banner - Banner Relationship Manager Support (BRM)

Banner - Chart of Account Maintenance

Banner - INB Access

Banner - Patch Request

Banner - Workflow Down or Not Responding

Banner 9 Project Issue report

Banner Document Manager (BDMS) Password Reset

Banner Support

BDM Banner Document Management Access

Blackboard Support (Card System)

Blog Request - Add Bulk Users

Blog Request - Create New Faculty/Staff Blog

Blue - Semester Course Evaluation Upload Request

Building Access Incident

C

Camera Footage Request

Cascade CMS- Add Users Request

Chain of Custody

Classroom Access Codes Update

Classroom Software Request

Classroom, Lab, Conference Room Technology - Repair and Service

Cmail / Google Apps - Password Reset

CofC System Down/Not Responding

Cognos Migration Request

Cognos New Report Request

Cognos Training Request - In Person Consumers or New Authors

Cognos/Tableau Data Access Request

CognosHelp Request

Compliance Assist Access

Computer or Accessory Purchase/(Re)Installation

CSAS Issue - Cougar Scholarship Award System

D

Degree Works Support (DW)

Distribution List Creation

E

EAM Application Issues

EAM Application Support

eBill

Eduroam

Electronic Transcript Support

Email - Report a Problem

Email Account - Modify/Create/Delete

Email Confirmation

Emergency Call Box Check

ERP Application Services Request

Event Ticketing: Paciolan Wifi Datasheet

Explorance Support (Blue)

H

High Performance Computing (HPC) Incident Request

High Performance Computing (HPC) Service Request

I

Integrated Marketing Request

International Students and Scholars Management System (ISSM)

IT Buyer Review Request

IT Inventory QR Tag Request

L

Library Lab Equipment Repair Request

Light Check

LISTSERV Assistance

Litigation Hold

LiveSafe Support

Loaner Equipment Request

M

Marketing Assistance Request

Microsoft App Proxy Request

Microsoft Office

Mobile Application / Website Project Request

Movie Captioner Install

Multi-factor Authentication Issue

Multi-factor Authentication Request To Enable

MyCharleston - Password Reset for Alumni and Prospective Students

MyCharleston - Password Reset for Faculty, Staff, and Enrolled Students

MyCharleston Access

MyPortal Tile Request

MyPortal/CampusM Assistance

N

Network Folder/File Access

Network Folder/File Assistance

New LISTSERV Request

New Request for Digital Signage

Notice of Upcoming Court Appearance

O

OAKS - Add/Remove/Change OAKS Users

OAKS - Course Related Requests or Changes

OAKS - Fix Enrollments

OAKS - Help

OAKS - Request to Crosslist OAKS courses

ODS Additional Refresh Request

ODS Customization Request

Office 365 Access

Office of Institutional Research Submission

On Campus Security Evaluation Request

Online Learning Consortium Account Creation

Outlook Inbox/Calendar Access Request

P

Panic Button Check

Parameter Change Request

PCI Network Change Request

Phishing Attempt

Poll Everywhere - Get a Pro Account

POSM Major and Minor Logic Update

Printer Help

Problem Accessing Network (Residence Halls and Houses)

Project Request

R

R25 Support (Classroom Scheduling)

Registration Assistance

Report Security Camera Incident

Request for SAML Authentication

Restore File From Back-up

Retired/Emeriti E-Mail Retention Request

S

Security Camera Cabling Request

Software Issue

Software Request

StarRez Support

StatusCast Request

Student Computer Repair

Student Employee Account

Student Instructional Technology Consultation Request

Student Loaner Equipment Request

Student Statistical Software Request

Student Success Insights Communication Plan Request

Suspicious Account Login Detected

T

TeamDynamix Modification Request

Telephone - Caller ID Change/Update

Telephone - Disconnect Service

Telephone - New Installation

Telephone - Service

Telephone Issue

Telephone Move(s)

Telephone Service - Transfer

Text Message (SMS) Request

TLT Consultation

TLT Supported Applications Assistance

Training Requests

V

Virtual Townhall Request

Virus Analysis

Voicemail - Password Reset

Voicemail Box Reset

VPN Access Request (Pulse VPN)

VPN Assistance (Pulse VPN)

VPN PIN Reset (Pulse VPN)

W

Web Conference Request

Web Support Request

Wireless Guest Account

Wireless Issue

Z

Zoom Video Conferencing App Issues