MyCharleston Access

If you have forgotten your username or CWID, use the online look up tool Get LogIn Assistance.

First Time Users
If this is your first time logging in, your default password is your CWID followed by your birthdate (mmddyy). 

All Users
If you are experiencing one of the following errors, please submit a request.

  • Your account is expired due to inactivity.
  • Your account is locked due to security reasons.
  • Your web access is disabled.
  • You are prompted to provide a userID and PIN number after logging into MyCharleston.
  • Your password fails to change due to an unspecified reason.
  • When creating your account for the first time, you receive "Your username already exists" error.
  • You are unable to reset your password through the security questions.

Available To:
Faculty, staff and students can request this service.

Related Services:

MyCharleston - Password Reset

Cost:
There is no charge to request or use this service.